Consumer Protection

Identity and Privacy Protection
for the Digital Age

Activate Coverage If you've received a breach notification letter
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  • 40+
    Million People
    Protected
  • 0
    Customer
    Data Sold
  • 95%
    Members
    Recommend
  • A+
    BBB
    Rating

Outsmart identity thieves and
take back your privacy

1
PREVENT

Be proactive to protect your privacy and lower your risk of identity theft
Help prevent hackers, scammers, and creeps from buying your personal info.
Use a secure password every time, without having to remember a thing.
Enjoy secure, private, ad-free web browsing, from anywhere and any device.
Lock your credit to prevent fraudsters from opening accounts in your name.

2
MONITOR

If anyone’s accessing your accounts, profiles, or personal info — you’ll find out about it
Go beyond credit monitoring to protect your entire identity: from SSN to Payday Loans and more.
Secure your finances with robust credit monitoring and actionable alerts.
Monitor your social media profiles for fraud or takeover that could harm your reputation.

3
RECOVER

If a theft occurs, we’re here to help you get back to normal
Get total peace of mind: If your identity is stolen, we’ll get it back to normal for you. Guaranteed.
If your identity is stolen we’ll reimburse out-of-pocket expenses and costs such as legal fees and more.
Lost your wallet? We’ll save you the headache and cancel or replace missing contents for you.

4
UNDERSTAND

Arm yourself with knowledge against hackers, scammers, and the latest threats
Watch your personal Privacy Score improve as you take action to protect yourself.
Have a question? Free guidance from our U.S.-based privacy experts is always just a click or call away.
Stay up to date on the latest scams and expert tips for how to avoid them.
Help prevent hackers, scammers, and creeps from buying your personal info.
Use a secure password every time, without having to remember a thing.
Enjoy secure, private, ad-free web browsing, from anywhere and any device.
Lock your credit to prevent fraudsters from opening accounts in your name.
Go beyond credit monitoring to protect your entire identity: from SSN to Payday Loans and more.
Secure your finances with robust credit monitoring and actionable alerts.
Monitor your social media profiles for fraud or takeover that could harm your reputation.
Get total peace of mind: If your identity is stolen, we’ll get it back to normal for you. Guaranteed.
If your identity is stolen we’ll reimburse out-of-pocket expenses and costs such as legal fees and more.
Lost your wallet? We’ll save you the headache and cancel or replace missing contents for you.
Watch your personal Privacy Score improve as you take action to protect yourself.
Have a question? Free guidance from our U.S.-based privacy experts is always just a click or call away.
Stay up to date on the latest scams and expert tips for how to avoid them.

Did you receive a breach notification letter?

Follow these simple steps to enroll in your coverage:

  1. Locate the enrollment URL

    Your letter should include a link to enroll and often it will include an enrollment code.

  2. Go to the enrollment site

    Enter the URL from your enrollment letter into your browser's address bar or go to our general enrollment site here.

  3. Set up your account

    Follow the enrollment steps to create an account and activate your monitoring


Need help? Try these resources:

5 Stars
We would have been on the hook for thousands of dollars without IDX Identity. It’s a great service!
― Member from Michigan
5 Stars
IDX customer service was great especially John, the fraud specialist who spent a lot of time with me on the phone to help me with my concerns, he really did everything he can to help me.
― Member from Missouri
5 Stars
Both my husband and I recently had our identities stolen. With our dedicated expert's help, we were able to resolve the fraud issues with no financial loss.
― Member from California
5 Stars
Immediately when I enrolled I got a personal privacy score and clear steps I could take to better protect my privacy online. I was looking for something to stop annoying ads but got so much more!
― Member from Oregon

New to identity and privacy protection?

Get up to speed quickly with our free identity and privacy guide, A Savvy Consumer’s Guide to Privacy & Identity Theft. Learn how to know if your privacy or identity is at risk, immediate steps you can take to protect yourself, and so much more.

Read the Guide

Still have questions? We have answers

Customer Service

Membership questions,
login issues, enrollment,
and tech support
Contact Support

IDX Plans

Plans to protect consumers from today's privacy and identity threats
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The IDX difference

Technology built for
evolving threats

If it seems like every day there's a new scam — well, there is. That's why we built our secure platform to be the most agile protection technology on the market...

Technology built for
evolving threats

If it seems like every day there's a new scam — well, there is. That's why we built our secure platform to be the most agile protection technology on the market. As privacy and identity threats continue to evolve, our technology adapts faster than the competition.

We put members first — all 40+ million of them

As a private company founded to protect consumers, our member's safety and satisfaction come first...

We put members first — all 40+ million of them

As a private company founded to protect consumers, our member's safety and satisfaction come first. That's why we deliver concierge-style customer service and a 100% recovery guarantee*.

Most trusted provider of data breach services

When leading organizations experience a data breach, they turn to IDX to protect their customers, employees, and loved ones...

Most trusted provider of data breach services

When leading organizations experience a data breach, they turn to IDX to protect their customers, employees, and loved ones. In fact, 100 of the Fortune 500 companies trust us for data breach services.

FAQ

Want to know more?

  • Identity theft is a crime that occurs when your personal identifying information (PII) is used by someone else without your consent. Criminals have found numerous ways to use a person’s name, Social Security number, address, date of birth, credit card, financial and medical account information driver’s license, and even social media accounts for their own gain. They've also become better and better at committing these crimes without detection for longer periods, increasing the potential harm to their victims.

    Want to learn more? Read A Savvy Consumer’s Guide to Privacy and Identity Theft »

  • Once an identity thief gains access to your personal information, they can make purchases, take out loans, open accounts, get medical treatment or government benefits, or even commit crimes in your name. They can also create a "synthetic identity" pieced together with information from multiple individuals and use that identity to commit fraud.

    Want to learn more? Read A Savvy Consumer’s Guide to Privacy and Identity Theft »

  • The so-called Incognito mode won’t protect you either. The myth of “Incognito” Mode isn’t really incognito at all and it’s an extremely misleading name. All it does is delete your local browsing history after your session on your device but does nothing from stopping any website you visit, including Google, from tracking you via your IP address and other tracking mechanisms like browser fingerprinting. Here’s the fine print: “Your activity might still be visible to websites you visit, your employer or school, and your internet service provider.”

    Want to learn more? Read A Savvy Consumer’s Guide to Privacy and Identity Theft »

  • Yes. As the leading privacy and identity protection service provider, we take the security of your personal information seriously. We protect your data using state-of-the-art cybersecurity. Your information is protected by secure SSL encryption during transfers and it is hashed and encrypted when stored. Designed for the rigorous standards of Fortune 500 companies and the highest levels of government, we are one of the few companies in the U.S. to meet NIST SP 800-53 Rev 4 standards and SOC2 compliance. You can read more about our data protection here.

  • No, we never sell our customers’ data. Unlike some companies, we're in the business of protecting your data — not making money from it. So you can trust us to keep your personal data private and secure.

100% Recovery Guarantee

We will refund up to one year of fees that you have paid to us for the Services if we fail to have removed all adverse matters posted to your record resulting from an identity theft event within one year after you reported the event to us, provided you follow the procedures that we provide for addressing adverse matters and provided you have enrolled in the Services prior to the identity theft event.